Looking for a job

amelec PEREZ HERRERA

@amelecperezherrera

Virtual sales assistant and customer support representative helping customers through digital channels and pharmacy service.

Venezuela

Message

As a Virtual Sales & Digital Assistant, I managed prospective client lead generation through digital channels and social media. I also guided users through purchasing and onboarding with chat and messaging support.

At Pharmacy (Farma Descuento), I provided personalized customer service, handled appointment scheduling and follow-ups, and supported inventory and payment operations. I used Canva and Google Workspace for data organization, tracking, and basic promotional content.

Experience

Work history, roles, and key accomplishments

Current

Virtual Sales & Digital Assistant

Current

Freelance / Independent

Jan 2025 - Present (1 year 9 months)

Managed prospective client lead generation through digital channels and social media. Provided continuous consultations and support via chat and messaging, guiding users through purchasing and onboarding processes.

Lead Generation Social Media Customer Support Google Workspace Canva

Current

Customer Advisory & Support Representative

Current

Farma Descuento

Jan 2024 - Present (2 years 9 months)

Delivered direct, personalized customer service to resolve inquiries and provide product recommendations. Managed appointment scheduling, handled client service requests, and maintained consistent client follow-ups.

Customer Service Appointment Scheduling Inventory Management Cash Register Operation