At GRAN INSURANCE, I handled customer service for the Obamacare program, calling clients about policy renewals and updating their information.
I managed policy information through insurer portals, including Aetna, Oscar, United, Molina, Florida Blue, and Ambetter, and used Salesforce and CRM tools.
At GREENBULK AMAZON FBA ECOMMERCE, I worked in invoicing and inventory control, while communicating with distributors in Spanish and English.
I'm studying International Studies at UNIVERSIDAD CENTRAL DE VENEZUELA. My experience also includes customer support, administrative information management, and coordinating medical appointments.
