Ana Larson
@analarson
Licensed real estate agent and agent-services director focused on compliance-driven operations and exceptional client support.
What I'm looking for
I’m a recent graduate with a B.S. in Criminology and Criminal Justice and a minor in Psychology, and I bring that same diligence to client-facing work. I’m also a licensed California real estate agent with Keller Williams Carlsbad, proudly serving clients across San Diego County.
As Director of Agent Services & Real Estate Agent (January 2026–present), I lead agent services operations—onboarding, compliance, records management, and day-to-day support. I’m the primary liaison between agents, leadership, and the brokerage, ensuring alignment with state regulations, MLS rules, and Keller Williams policies.
I manage the full agent lifecycle from onboarding through offboarding, delivering a high-touch experience that supports retention and productivity. I also streamline systems, documentation, and workflows to improve operational efficiency, accuracy, and overall agent satisfaction.
Before this role, I built strong client and team leadership through retail roles at Vuori and lululemon, including Guest Experience Lead and Sales Floor Lead. I coached teams, improved day-to-day store operations, and resolved guest concerns with empathy and efficiency—so every interaction feels confident, cared for, and well-executed.
Experience
Work history, roles, and key accomplishments
Director of Agent Services
Keller Williams Realty
Jan 2026 - Present (5 months)
Led agent services operations, overseeing onboarding, compliance, records management, and day-to-day support for agents. Served as the primary liaison between agents, leadership, and the brokerage to ensure adherence to state regulations, MLS rules, and Keller Williams policies.
Coached and supported educators in delivering product knowledge, fitting guidance, and strong guest relationships. Managed daily store operations, resolved guest concerns with empathy and efficiency, and maintained visual merchandising standards.
Promoted from Sales Associate to Sales Floor Lead, leading the sales floor and supporting customers with tailored product recommendations. Helped plan community events and supported marketing campaigns while coordinating with customers and employees throughout the day.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor of Science, Criminology & Criminal Justice
2020 - 2024
Grade: Cum Laude
Activities and societies: Delta Gamma Sorority member.
Earned a B.S. in Criminology & Criminal Justice with a minor in Psychology at Arizona State University from 2020 to 2024.
University of Westminster
2023 - 2023
Activities and societies: Studied abroad and traveled to 16+ countries.
Completed a study-abroad term at the University of Westminster in London from January 2023 to May 2023.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Ana?
You can contact Ana and 90k+ other talented remote workers on Himalayas.
Message AnaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
