Looking for a job

Ana Estrada

@anaestrada

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Virtual Assistant at MyVa Support processing patient intake, updating EHRs, and coordinating appointments.

Colombia

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What I'm looking for

I'm eager to contribute my background in customer service and healthcare to a hands-on role.

At MyVa Support, I processed patient intake information and updated electronic health records. I also scheduled and confirmed appointments, verified insurance eligibility, and handled billing-related questions.

As a Medical Interpreter at Teleperformance, I interpreted medical terminology between healthcare providers and patients, including during appointment scheduling and ongoing treatment coordination. I also assisted with documenting patient interactions.

At CUNY Queens College, I assisted with sample preparation and testing while following laboratory protocols. I also operated and maintained laboratory equipment.

I'm completing Software Engineering studies at Universidad de Caldas and completed an America On Tech fellowship in AI and Cybersecurity. The fellowship included hands-on projects using Python and AI tools, along with cybersecurity fundamentals.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

MyVa Support

Nov 2025 - Nov 2026 (1 year)

Processed patient intake information and updated electronic health records. Managed high-volume patient communications and scheduled appointments while verifying insurance coverage.

EHR Systems Data Entry Appointment Scheduling Insurance Verification Billing Support Communication Skills

Medical Interpreter

Teleperformance

Apr 2025 - Nov 2025 (7 months)

Facilitated clear communication between healthcare providers and patients in high-pressure environments. Interpreted medical terminology accurately and assisted in documenting patient interactions.

Medical Terminology Interpretation Communication Skills Documentation Collaboration

Lab Assistant

CUNY Queens College

Feb 2023 - May 2023 (3 months)

Operated and maintained laboratory equipment, ensuring proper calibration and functionality. Assisted in preparing biological, chemical, or physical samples for analysis while following strict protocols.

Equipment Maintenance Sample Preparation Laboratory Protocols Collaboration Documentation

Education

Degrees, certifications, and relevant coursework

Universidad de Caldas

Software Engineering, Software Engineering

2026 -

Pursuing a degree in Software Engineering, currently ongoing.

America On Tech

Fellowship, Artificial Intelligence and Cybersecurity

2026 - 2026

Activities and societies: Applied artificial intelligence tools and Python programming to hands-on technical projects; studied cybersecurity fundamentals including threat awareness, secure practices, and protecting data and systems; strengthened problem-solving, analytical thinking, and collaboration in a cohort-based technical program.

Completed a fellowship in AI and Cybersecurity, applying AI tools and Python to technical projects and studying cybersecurity fundamentals.