Ana Carolina Ochoa Garcia

I am a bilingual professional with over 2 years of experience in customer support, project coordination, and administrative management within the healthcare and education sectors. My journey has equipped me with a proven track record in schedule coordination, stakeholder communication, documentation control, and problem resolution. Currently, I am pursuing a Project Management certification to further enhance my skills and knowledge in this field.

In my role as a Rehabilitation Center Coordinator at Fundación de Sanctis, I successfully coordinated intake and scheduling for over 50 patients, ensuring accurate documentation and timely follow-ups. I acted as the primary point of contact for families, therapists, and insurance providers, facilitating service approval and implementing a digital tracking system that reduced intake processing time by 10%. My commitment to high service standards and operational excellence has been a cornerstone of my professional ethos.

My previous experience as a Preschool Assistant and a Pediatric Rehabilitation Intern has further honed my ability to communicate effectively with diverse stakeholders and manage multiple priorities. I am passionate about ensuring smooth project execution from initiation to close-out, and I thrive in environments that challenge me to maintain high service standards while delivering exceptional results.