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Ana-Bela Hatzesberger

@ana-belahatzesberger

Transformation leader at The Marcom Engine / Serviceplan Group who cut LOE by 25% and improved BMW Group program transparency.

Germany
Message

At The Marcom Engine / Serviceplan Group, I developed an operational governance framework for BMW Group’s product description content and translation deployments. I also led process enhancement initiatives that reduced LOE by 25% and improved transparency across transition and program operations.

Previously at Autodesk, I managed global digital experience programs for Autodesk.com across 40+ markets and 24 languages, accelerating time-to-market by 40%. I bring Lean Six Sigma and Lean Master training to transformation, operational governance, and global program delivery.

Experience

Work history, roles, and key accomplishments

TG
Current

Head Of Project Management - Center of Compliance - Text & Tonality

The Marcom Engine / Serviceplan Group

Nov 2024 - Present (1 year 11 months)

Recruit, build, and promote the personal and professional development of a new team of senior project managers to establish and govern a complex ecosystem for the BMW Group. Drive transition and cross-functional collaboration through agile work methods and change management, including budget, forecast, billing and capacity management.

TG

Head Of Feature Roll Out

The Marcom Engine / Serviceplan Group

Nov 2023 - Nov 2024 (1 year)

Successfully led a global rollout cross-functional and international project management team across six strategic workstreams within a matrixed organization to deliver end-to-end global digital marketing capabilities and sales solutions for BMW Group end customers. Developed comprehensive risk mitigation frameworks and governance standards, reducing time-to-market KPI by 10%.

Autodesk logoAU

Digital Project / Program Manager

Mar 2017 - Jun 2023 (6 years 3 months)

Spearheaded global enterprise digital experience programs, managing end-to-end delivery/deployment and optimization of Autodesk.com across 40+ markets and 24 languages. Led large-scale change management and agile transformations, utilizing tools like JIRA and Asana to modernize operational scalability and change management protocols.

Autodesk logoAU

Digital Marketing Operations Lead

Jul 2015 - Feb 2017 (1 year 7 months)

Orchestrated the global rollout/deployment of 60+ product centers across Autodesk's websites, owning P&L management for a €450k budget and partnering with a multi-region vendor network. Defined and executed target-market deployment strategies and standards for the launch of localized e-commerce websites in key regions.

AU

Maternity Leave

Autodesk

May 2014 - May 2015 (1 year)

Maternity leave period.

GO

Content Manager

GoYellow

Dec 2005 - Aug 2007 (1 year 8 months)

Managed content for GoYellow.

VG

Marketing Coordinator

Visionlab AG / Venali GmbH

Oct 2004 - Sep 2005 (11 months)

Coordinated marketing activities at Visionlab AG / Venali GmbH.

PE

Project Manager BMW Press Event Marketing

Penta

Jul 2003 - Oct 2004 (1 year 3 months)

Managed BMW press event marketing projects at Penta.

Texas Instruments logoTI

Customer Service Representative

Oct 2002 - Jun 2003 (8 months)

Provided customer service at Texas Instruments.

FR

Project Manager E-Commerce

Fröschl

Jun 2001 - Sep 2002 (1 year 3 months)

Managed e-commerce projects at Fröschl.

LO

Marketing Services and Team Assistant

Loctite

Dec 1999 - May 2001 (1 year 5 months)

Provided marketing services and team assistance at Loctite.

HE

Scheduler and export shipping

Heppner

Jul 1998 - Sep 1999 (1 year 2 months)

Handled scheduling and export shipping at Heppner.

Education

Degrees, certifications, and relevant coursework

QL

Q Learning

Six Sigma Green Belt and Lean Master, Six Sigma

Completed Six Sigma Green Belt and Lean Master certification.

LL

Lycée Lumière

Bachelor, International Business Management

1996 - 1998

Pursued a Bachelor in International Business Management.

Tech stack

Software and tools used professionally

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