
Shurouq Khaddour
@shurouqkhaddour
I lead international digital rollouts, technical integrations, and content operations that improve business outcomes.
What I'm looking for
I lead technical projects and international digital operations across insurtech, e-commerce, media, and marketing. At Simplesurance, I coordinate cross-functional teams, system integrations, APIs, and product delivery to improve the B2B2C user experience.
At FRASER, I delivered a 5% revenue uplift for Selecta Sweden and supported an e-commerce rollout across five European markets. Previously, at C3, I led Microsoft News operations across 13 markets, increasing platform traffic by 8%, onboarding 900+ media partners in one month, and reducing ticket resolution time from 30 days to five working days.
I bring experience connecting product, development, clients, and external partners, using Agile and hybrid delivery methods to turn technical requirements into actionable plans.
Experience
Work history, roles, and key accomplishments
Technical Project Manager
Simplesurance GmbH
Oct 2025 - Present (1 year)
Led cross-functional teams in the development and launch of insurtech solutions, overseeing system integration and API implementations. Managed all phases of the product development lifecycle and served as the primary interface between Product, Development, and external partners.
Senior Programme Manager
FRASER GmbH
Feb 2023 - Aug 2025 (2 years 6 months)
Achieved a 5% revenue uplift for Selecta Sweden by leading a digital optimisation initiative. Oversaw e-commerce rollout across five European markets and supported creative teams on UBS campaigns.
Senior Programme Manager, Microsoft News
C3 Creative Code and Content
May 2018 - Jan 2023 (4 years 8 months)
Led a team of five managing Microsoft News operations across 13 markets, increasing traffic by 8% through AI-driven content lists. Onboarded over 900 media partners in North America and improved Bing Arabic search performance by 5%.
Project Manager, La Prairie
Ctrl QS GmbH
Nov 2016 - May 2018 (1 year 6 months)
Delivered a 58% increase in sales in the German market by managing and localising digital campaigns using Salesforce and Atlassian tools. Coordinated successful campaign launches in China, the US, and the UK.
Partner Operations Specialist
Booking.com
Feb 2015 - Oct 2016 (1 year 8 months)
Managed over 50 daily requests as the main point of contact between clients, customers, and internal departments.
PR Officer
Verena Bennett GmbH
May 2014 - Jul 2015 (1 year 2 months)
Organised the brand's debut at Berlin Fashion Week and led the development of its official website, increasing brand visibility.
Live Desk Producer
Ruply GmbH
Jan 2013 - Mar 2014 (1 year 2 months)
Produced news packages and live video content for international broadcast, delivering real-time coverage of breaking news. Coordinated live coverage of major political events and managed a network of stringers and freelancers.
Education
Degrees, certifications, and relevant coursework
Brunel University of London
Bachelor's degree, Journalism
Completed studies in Journalism at Brunel University of London in 2012.
Scrum Alliance
Certified Scrum Product Owner, Project Management
Certified Scrum Product Owner.
LinkedIn Learning
Agile Project Management with Jira Cloud, Project Management
Completed Agile Project Management with Jira Cloud course.
Udacity
HTML & CSS Basics, Web Development
Completed HTML & CSS Basics course.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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