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Shurouq KhaddourSK
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Shurouq Khaddour

@shurouqkhaddour

I lead international digital rollouts, technical integrations, and content operations that improve business outcomes.

Germany
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What I'm looking for

I'm looking to lead cross-functional technical and digital delivery, connecting product, development, clients, and partners to launch high-value solutions and improve measurable business outcomes.

I lead technical projects and international digital operations across insurtech, e-commerce, media, and marketing. At Simplesurance, I coordinate cross-functional teams, system integrations, APIs, and product delivery to improve the B2B2C user experience.

At FRASER, I delivered a 5% revenue uplift for Selecta Sweden and supported an e-commerce rollout across five European markets. Previously, at C3, I led Microsoft News operations across 13 markets, increasing platform traffic by 8%, onboarding 900+ media partners in one month, and reducing ticket resolution time from 30 days to five working days.

I bring experience connecting product, development, clients, and external partners, using Agile and hybrid delivery methods to turn technical requirements into actionable plans.

Experience

Work history, roles, and key accomplishments

CG

Project Manager, La Prairie

Ctrl QS GmbH

Nov 2016 - May 2018 (1 year 6 months)

Delivered a 58% increase in sales in the German market by managing and localising digital campaigns using Salesforce and Atlassian tools. Coordinated successful campaign launches in China, the US, and the UK.

Booking.com logoBO

Partner Operations Specialist

Booking.com

Feb 2015 - Oct 2016 (1 year 8 months)

Managed over 50 daily requests as the main point of contact between clients, customers, and internal departments.

VG

PR Officer

Verena Bennett GmbH

May 2014 - Jul 2015 (1 year 2 months)

Organised the brand's debut at Berlin Fashion Week and led the development of its official website, increasing brand visibility.

Education

Degrees, certifications, and relevant coursework

Brunel University of London logoBL

Brunel University of London

Bachelor's degree, Journalism

Completed studies in Journalism at Brunel University of London in 2012.

Scrum Alliance logoSA

Scrum Alliance

Certified Scrum Product Owner, Project Management

Certified Scrum Product Owner.

LL

LinkedIn Learning

Agile Project Management with Jira Cloud, Project Management

Completed Agile Project Management with Jira Cloud course.

Udacity logoUD

Udacity

HTML & CSS Basics, Web Development

Completed HTML & CSS Basics course.

Tech stack

Software and tools used professionally

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