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Maggie Billhorn

@maggiebillhorn

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I improve student engagement, onboarding, and support systems across education-focused organizations.

United States

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What I'm looking for

I'm looking to apply my experience in student or client success, onboarding, relationship management, and program coordination to help people navigate complex processes and improve engagement outcomes.

I've supported students and families across admissions, onboarding, counseling, and alternative education settings, improving access to resources and engagement outcomes.

At Orbis Education, I guided prospective students and families through admissions and onboarding, developed outreach strategies that contributed to a 20% increase in enrollment and retention, and managed high-volume follow-up across student accounts.

At Compassion Road Academy, I helped revamp counseling services, reducing resource allocation time by 30%, and built a career exploration program that increased student engagement and future-readiness.

In my current work at Sobesky Academy/Jeffco Public Schools, I manage a high-volume K–12 caseload, deliver targeted interventions, coordinate with counselors and educators, and respond to high-pressure situations with de-escalation and collaborative problem-solving.

Experience

Work history, roles, and key accomplishments

Social Emotional Learning Specialist

Sobesky Academy / Jeffco Public Schools

Sep 2024 - Aug 2026 (1 year 11 months)

Managed a high-volume K-12 caseload in a Tier 3 alternative school setting, delivering targeted interventions and group programming to improve engagement and behavior outcomes. Partnered with counselors, educators, and leadership to strengthen continuity of care and improve student support.

Caseload Management Crisis Response De escalation Program Coordination Stakeholder Communication Student Support

School Counseling Assistant

Compassion Road Academy

Aug 2023 - Jun 2024 (10 months)

Revamped counseling services with a multidisciplinary team, reducing resource allocation time by 30%. Built a career exploration program that increased student engagement and future-readiness.

Program Coordination Workshop Facilitation Conflict Resolution Student Support

Admissions & Student Success Advisor

Orbis Education

Mar 2022 - Jul 2023 (1 year 4 months)

Guided prospective students and families through admissions and onboarding, improving the enrollment experience. Developed outreach strategies that contributed to a 20% increase in enrollment and retention.

Customer Onboarding Admissions Outreach Communication Skills Retention

Academic Coach

GOAL Academy

Oct 2021 - Feb 2022 (4 months)

Analyzed student performance data and provided recommendations to improve outcomes. Led professional development focused on career readiness and student engagement.

Data Analysis Professional Development Career Readiness Student Engagement

Teaching Assistant

American Quality Schools

May 2019 - May 2021 (2 years)

Supported classroom instruction and student engagement across diverse learning environments. Designed educational resources that improved student performance by 20%.

Classroom Support Educational Resource Development Student Engagement

Executive Assistant

Billhorn Law Firm

Apr 2018 - Apr 2019 (1 year)

Managed executive scheduling, coordinated meetings, maintained calendars, and handled confidential client communications while ensuring daily office operations ran efficiently. Coordinated appointments, court dates, and deadlines while maintaining organized records and tracking important documents.

Executive Support Calendar Management Confidentiality Communication Skills Organization