AMY THOMPSON

Supervised electricians, carpenters, plumbers, and other tradesmen on residential projects, monitoring safety through regular site inspections. Managed supplies and inventory, scheduled subcontractors, and coordinated outsourced contractors to streamline project completion and reduce accidents.

Processed hospital laundry by inspecting items for damage or stains, disinfecting equipment, and using germicides and steam sterilizers. Prepared, sorted, and recorded laundry orders while complying with corporate and departmental standards.

Delivered guest-focused service by taking orders through POS, handling cash/credit payments, and coordinating with kitchen staff for timely delivery. Maintained dining-room cleanliness, followed food-safety sanitation practices, and recommended menu items and specials to improve sales.

Provided high customer satisfaction by resolving product and consumer complaints, de-escalating tense situations, and escalating issues to supervisors when needed. Handled payments, supported accounts with payment plans, and accurately entered information into electronic systems.

Cleaned and sanitized homes using detailed protocols, including sweeping, mopping, scrubbing, and deep-cleaning kitchens and bathrooms. Maintained organized cleaning supplies and reported maintenance concerns to supervisors.

Provided personal care and emotional support, assisting with bathing, dressing, incontinence care, mobility, and transportation. Administered medications on schedules, monitored client behaviors and vital signs, documented care notes, and followed HIPAA and safety procedures.

Managed daily store operations by delegating tasks, training new employees, and coordinating schedules and shift coverage to meet demand. Ensured food safety and inventory accuracy, completed POS transactions and deposit monitoring, and resolved customer issues to maintain satisfaction.