Open to opportunities

Brian Adams

@brianadams1

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Versatile General Manager with 15+ years driving customer satisfaction and efficient operations.

United States

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What I'm looking for

I’m looking to join a team where I can lead daily operations, coach staff, and improve workflows. I bring dependability, clear communication, and solutions-focused follow-through that strengthens both customer satisfaction and team performance.

I’m a versatile, dependable professional with 15+ years of experience across sales, customer service, wireless retail, security, construction, food service, and team leadership. I’m known for staying calm under pressure, supporting staff, and keeping operations organized and efficient.

As General Manager – Selectel Wireless, I direct daily store operations, coach employees, manage inventory, and maintain strong customer satisfaction. I also built community relationships that helped the store achieve #1 nationwide for two consecutive months, while implementing process improvements and negotiating vendor pricing.

Earlier roles strengthened my reliability and follow-through—from training and supervising deli staff as Assistant Deli Manager, to enforcing safety protocols as a Security Officer, and coordinating client communication as a Head Custodian. I enjoy improving workflow, supporting team goals, and ensuring every task is completed with care and accuracy.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Selectel Wireless

Jan 2025 - Present (1 year 5 months)

Directed daily store operations, coached employees, managed inventory, and supported strong customer satisfaction. Helped the store achieve #1 nationwide for two consecutive months through community relationship building and process improvements.

Store Operations Employee Coaching Inventory Management Customer Satisfaction Process Improvement Performance Metrics Scheduling

Assistant Deli Manager

Food Lion

Jan 2024 - Jan 2025 (1 year)

Trained and supervised deli staff while maintaining safety, sanitation, and customer service standards. Managed inventory, food prep, scheduling, and merchandising displays to keep daily operations running efficiently.

Food Safety Staff Training Scheduling Inventory Control Food Preparation Merchandising Customer Service

Security Officer

Staff 1 Event Services

Jan 2023 - Jan 2024 (1 year)

Screened hospital visitors using metal detectors and enforced safety protocols. Maintained a calm, professional presence while following security procedures to support a safe environment.

Safety Procedures Customer Service Communication

Construction Worker

Florida Exposition

Jan 2022 - Jan 2023 (1 year)

Assembled tent structures and installed insulation while following workplace safety guidelines. Completed physical construction tasks efficiently while maintaining compliance with safety requirements.

Tent Assembly Insulation Construction safety Construction Tools & Compliance Team Collaboration

Head Custodian

Janine’s Cleaning Service

Jan 2021 - Jan 2023 (2 years)

Cleaned commercial buildings and coordinated scheduling to ensure services were completed accurately. Handled client communication and outreach to support ongoing customer needs.

Commercial Cleaning Scheduling coordination Client Communication Quality Control Outreach Management

Stacker/Packer

Tyson Foods

Jan 2021 - Jan 2022 (1 year)

Packed and stacked food products efficiently while maintaining safety standards. Followed workplace procedures to support consistent, reliable production output.

Safety & Standards Attention To Detail