ASAmreen Sanhotra
@amreensanhotra
Dedicated sales and IT professional with strong customer service skills.
AustraliaWhat I'm looking for
I'm Amreen Sanhotra, a dedicated sales and IT professional with a proven track record in delivering exceptional customer service and driving sales growth. Currently, I work as a Liquor Sales Assistant at BWS, where I excel in a fast-paced environment, demonstrating strong interpersonal skills and a positive attitude. My ability to manage conflicts and resolve customer complaints with empathy has significantly enhanced customer satisfaction.
In my previous roles, I have consistently exceeded key performance indicators and contributed to revenue growth through effective sales strategies. As a Computer Salesperson at Harvey Norman, I not only assisted in managing the department but also developed a script that streamlined customer device setups, showcasing my technical acumen. My experience as a Systems Administrator at Cancer Support Angels allowed me to implement and maintain identity and access management systems, significantly improving operational efficiency.
Experience
Work history, roles, and key accomplishments
Liquor Sales Assistant
BWS (Endeavour Group)
Mar 2022 - Present (3 years 3 months)
Provided exceptional customer service in a fast-paced environment, demonstrating strong interpersonal skills and a positive attitude. Reduced stock loss (5 percent) by implementing stock controls, stocktakes, and location-based audits.
Computer Salesperson / 3IC
Harvey Norman
Oct 2023 - Dec 2024 (1 year 2 months)
Assisted the franchisee with the management, training, administration and merchandising of the department. Exceeded key performance indicators and increased Product Care revenue of the department by 10 percent.
Salesperson Portables / IT
JB HiFi
Oct 2022 - Sep 2023 (11 months)
Effectively handled customers and assisted them in making meaningful purchases. Exceeded key performance indicators, top in average sales price, attach per sale and extra care.
Systems Administrator / Technical Support
Cancer Support Angels
Feb 2022 - Sep 2024 (2 years 7 months)
Implementing and maintaining identity and access management. Automated the user creation process in Microsoft Entra ID and cut down the onboarding time by 70 percent.
Education
Degrees, certifications, and relevant coursework
LULa Trobe University
Diploma, Information Technology
Coursework included Computer Architecture, Comparison of Learning Algorithms, and Information Security.
DUDeakin University
Bachelor, Cyber Security (Security Management)
Coursework included Secure Coding, Ethical Hacking, Computer Forensics, Malware Analysis, and Network Forensics Technologies.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Job categories
Interested in hiring Amreen?
You can contact Amreen and 90k+ other talented remote workers on Himalayas.
Message AmreenFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
