Amra Kiyabdeen
@amrakiyabdeen
I am a customer service and sales professional with pharmacy and teaching experience.
Sri LankaWhat I'm looking for
I am an experienced customer service representative with over a year in sales and client support, having scheduled client appointments, supported merchant onboarding, and delivered part-time teaching and printing services. I completed a 6-month pharmacy apprenticeship and hold diplomas in psychology, counseling, and pharmacy while pursuing a Higher National Diploma in Counseling and Applied Psychology.
I bring strong communication, problem-solving, and interpersonal skills, practical experience in medication dispensing, appointment scheduling, lesson planning, billing accuracy, and digital print production, and I am committed to contributing positively to organizational goals while continuing professional growth.
Experience
Work history, roles, and key accomplishments
Digital Print Operator
Spark Print
Jan 2024 - Jan 2025 (1 year)
Operated digital printing equipment to produce high-quality Cambridge and Edexcel educational materials, meeting deadlines and budget requirements in a fast-paced environment.
Apprentice Pharmacist
Salamulla Pharmacy
Completed a 6-month pharmacy apprenticeship gaining hands-on experience in medication dispensing, patient counseling, and inventory management.
Primary Teacher
Ultimate Minds
Developed and implemented lesson plans and supervised extracurricular activities to engage students, assessed progress through formative and summative assessments, and fostered positive relationships with parents.
Education
Degrees, certifications, and relevant coursework
Lyceum Campus
Higher National Diploma in Counseling & Applied Psychology, Counseling and Applied Psychology
2025 -
Currently pursuing a Higher National Diploma in Counseling and Applied Psychology since 2025.
Belmont Institute of Higher Education
Diploma in Psychology and Counseling, Psychology and Counseling
2024 - 2025
Completed an 8-month Diploma in Psychology and Counseling combining practical and theoretical training.
Royal Institute International School
I.G.C.S.E. Ordinary Level Certificate, IGCSE Ordinary Level
Activities and societies: English - A; Human Biology - A; Biology - B; Chemistry - B; Physics - B; ICT - B; Maths - B
Completed I.G.C.S.E. Ordinary Level in 2021 with strong results across sciences and English.
BCBritish Council
IELTS (Academic), English Language Proficiency
2023 -
Grade: Overall band 7.0
Achieved an overall band score of 7.0 on the IELTS Academic exam in 2023.
Aquinas College
Diploma in Pharmacy, Pharmacy
Completed an 8-month Diploma in Pharmacy focused on career development in pharmacy.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Job categories
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