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Amit BhattAB
Open to opportunities

Amit Bhatt

@amitbhatt1

HR document analyst and customer support specialist focused on accuracy and service.

Zimbabwe
Message

What I'm looking for

I’m looking for a role where I can combine HR documentation accuracy with customer-focused support—handling queries confidently, maintaining precise records, and improving document verification and onboarding workflows with strong attention to detail.

I’m a highly motivated, customer-focused professional with experience in customer support and HR document analysis. I handle international customer queries with quality, efficiency, and attention to detail.

In my HR Document Analyst role at Sukhmaa Group, I collect and verify candidate documents, cross-check information for accuracy, and manage verification workflows through the company portal. I maintain proper documentation records and support smooth onboarding coordination.

Previously as a Customer Support Executive at IGT Solutions, I handled airline-related calls and chats for international customers. I assisted with booking modifications, cancellations, and schedule changes, using Amadeus GDS to access booking details and deliver accurate resolutions.

Experience

Work history, roles, and key accomplishments

IS

Customer Support Executive

IGT Solutions

Sep 2022 - May 2023 (8 months)

Handled international customer queries for airline-related services via calls and chats, resolving booking and travel-related concerns. Used Amadeus GDS to access booking details and supported customers with modifications, cancellations, and schedule changes.

Education

Degrees, certifications, and relevant coursework

Delhi University logoDU

Delhi University

Bachelor of Commerce (B.Com), Commerce

Completed a Bachelor of Commerce (B.Com) at Delhi University.

CC

Central Board of Secondary Education (CBSE)

Senior Secondary Certificate (12th), CBSE (12th)

Completed Senior Secondary (12th) education under the CBSE board.

CC

Central Board of Secondary Education (CBSE)

Secondary School Certificate (10th), CBSE (10th)

Completed Secondary (10th) education under the CBSE board.

Tech stack

Software and tools used professionally

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