sara valle
@saravalle
Proactive Human Resources Specialist with strong organizational skills.
What I'm looking for
I am a proactive and organized Human Resources Specialist with a strong commitment to fostering positive workplace relationships. My experience includes overseeing new hire orientations, managing disciplinary processes, and providing comprehensive HR support. I thrive in environments where I can contribute to employee satisfaction and organizational success.
Throughout my career, I have developed a keen understanding of HR processes, including contract creation, employee benefits management, and data analysis. My role at IntouchCX has allowed me to enhance my skills in HRIS administration and employee file management, ensuring that all processes run smoothly and efficiently.
I am passionate about continuous learning and am eager to take on challenging positions that allow me to further develop my expertise in human resources. I believe that effective HR practices are essential for a thriving business, and I am dedicated to supporting both employees and management in achieving their goals.
Experience
Work history, roles, and key accomplishments
Human Resources Specialist
IntouchCX
Sep 2024 - Present (10 months)
Managed new hire orientation, disciplinary processes, and dismissals. Administered HRIS, processed vacation and medical leave requests, and handled IHSS affiliation.
Human Resources Officer
Collective Solution
Jun 2021 - Dec 2023 (2 years 6 months)
Conducted new hire orientations and created contracts for associates. Managed disciplinary processes, employee benefits, and maintained employee files.
Workforce Data Analyst
Collective Solution
Nov 2018 - Jun 2021 (2 years 7 months)
Executed massive schedule changes and performed data analysis. Responsible for creating various reports.
Customer Support Specialist (Ticket Support)
Collective Solution
Apr 2018 - Nov 2018 (7 months)
Assisted customers with order-related issues. Handled escalations to resolve complex customer problems.
Education
Degrees, certifications, and relevant coursework
Universidad de San Pedro Sula
Lic. en Administracion de Empresa, Administracion de Empresa
Completed 90% of the coursework for a Bachelor's degree in Business Administration. Focused on developing skills in business management and administration.
Centro Cultural Sampedrano
Bachiller en Administracion de Empresas, Administracion de Empresas
Completed high school education with a focus on Business Administration. Studied various aspects of business from 7th to 12th grade.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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