Amisha Kotian
@amishakotian
I streamline CRM workflows, manage B2B leads, and help SaaS teams improve customer and sales operations.
IndiaWhat I'm looking for
At Serviam Manpower, I built B2B lead databases and managed lead imports, segmentation, and sales-pipeline data in Zoho CRM using Apollo, LinkedIn Sales Navigator, Lusha, Snov, and Skrapp.
I've designed Zoho CRM workflows for lead tracking, follow-ups, proposal management, consultations, and deal progression. I also delivered internal training on market research, lead sourcing, CRM best practices, and workflow optimization.
I'm passionate about SaaS, customer success, and using technology and business insights to improve operational efficiency, strengthen customer relationships, and support cross-functional teams.
Experience
Work history, roles, and key accomplishments
Marketing & Business Development Intern
Serviam Manpower Pvt Ltd.
Jan 2025 - Sep 2025 (8 months)
Conducted targeted market research and managed lead generation in Zoho CRM. Designed automated workflows and delivered training sessions to support team productivity.
Education
Degrees, certifications, and relevant coursework
Thakur College of Engineering and Technology
Bachelor of Vocation, Artificial Intelligence and Data Science
2022 -
Grade: 9.52 CGPA
Pursuing Bachelor of Vocation in AI & DS with a CGPA of 9.52.
Divine Child High School & Junior College
Higher Secondary Certificate, Computer Science
2020 - 2022
Grade: 62.33%
Completed HSC in Computer Science with 62.33%.
St Anthony's High School
Secondary School Certificate, General
2019 - 2020
Grade: 89%
Completed Secondary School Certificate (SSC) with 89%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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