Looking for a job

Amin Akmal

@aminnakmal

Airline Documentation Specialist with a Flight Operations diploma, skilled in FCOS management, passenger load analysis & quality-driven coordination.

Malaysia

Message

What I'm looking for

I’m seeking a fully remote role where I can leverage my meticulous documentation and quality-assurance skills to support due-diligence operations. I value clear processes, collaborative cross-functional teamwork, and opportunities for continuous learning and growth in a data-driven environment.

I am an aviation operations professional currently working in airline documentation while completing a Diploma in Flight Operation Management. I manage flight documentation and ensure timely preparation for production and tray assembly.

I have prepared and handled in-flight catering for international and VIP flights, extracted and analyzed passenger load figures and special meal requirements, and coordinated urgent last-minute meal adjustments with relevant teams to keep operations smooth.

During an internship I led a development team with ISO 9001:2015 documentation and developed procedure manuals, delivering a draft Quality Manual. I am detail-oriented, resilient, and eager to apply my background in aviation and hospitality to contribute to operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Airline Documentation Specialist

Current

SATS Ltd.

Dec 2023 - Present (1 year 8 months)

Manage Flight Check-out Sheets (FCOS) for flights, lounges, and clients, ensuring timely preparation for production and tray assembly.

Extract and analyze passenger load figures and special meal requirements from airline portals.

Handle urgent communications for last-minute meal adjustments, coordinating with relevant teams for swift action.

Document Management Microsoft Office Microsoft Teams Contact Center Teams Customer Support

Operations Assistant

SATS Ltd.

May 2022 - Dec 2023 (1 year 7 months)

Prepared and handled in-flight catering for international and VIP flights.

Collaborated with world-leading catering providers to serve diverse customer needs.

Ensured smooth operations from production to meal-on-board handover.

Microsoft Office Food Handler Certificate Customer Experience Catering Industry Food Safety

Quality Assurance Executive Intern

Reliance Aviation Academy Sdn. Bhd.

Jun 2021 - Sep 2021 (3 months)

Assisted management in preparing ISO 9001:2015 certification documentation and developed procedure manuals for multiple departments. Delivered a comprehensive draft of the ISO 9001:2015 Quality Manual upon internship completion.

ISO 9001 Quality Assurance Documentation Internal Audit Quality Management

Education

Degrees, certifications, and relevant coursework

University College of Aviation Malaysia

Diploma in Flight Operation Management, Flight Operation Management

2018 - 2021

Grade: 3.14

Activities and societies: Notable Project: Flight Planning from Sheremetyevo International Airport (UUEE) to Beijing Capital International Airport (ZBAA)

Pursued a Diploma in Flight Operation Management covering flight operations, airline documentation, and coordination.