Aminat Raimi
@aminatraimi
I deliver responsive omnichannel customer support and streamlined remote administrative workflows.
NigeriaWhat I'm looking for
I've supported customers across WhatsApp, Instagram, email, and phone, resolving complaints, answering product inquiries, and tracking feedback to improve daily operations.
As a freelance Virtual Assistant, I manage social media engagement, draft outreach for influencer partnerships, conduct research and data entry, and organize project calendars using Google Workspace.
My experience also includes front-facing studio administration at Pieces and Pattern, classroom administration at Successland Group of Schools, and telephone inquiry support at Jordan 105.5 FM. I'm certified in call center customer service, customer service fundamentals, and virtual assistance.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
Jul 2024 - Present (2 years 2 months)
Managed social media channels for diverse clients, responding to messages and comments to maintain engagement. Drafted outreach letters and used Google Workspace for research, data entry, and calendar organization.
Education
Degrees, certifications, and relevant coursework
Olabisi Onabanjo University
Bachelor of Science, Mass Communication
2017 - 2021
Pursued a Bachelor of Science in Mass Communication, developing strong communication and media skills.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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