I’m looking for a remote role in virtual assistance, customer support, guest bookings, travel coordination, administration, or hospitality. I’m seeking an opportunity where I can use my communication, organisation, problem-solving, and customer service skills while working independently and supporting clients and teams remotely.
Looking for a job
Amina Kimpuya
@aminakimpuya
I am a professional, organised, and reliable administrator with strong customer service skills and experience in hospitality and property management.
South AfricaWhat I'm looking for
I have experience coordinating guest accommodation and travel operations at Travel Café, as well as managing short-term rental properties at Cozy Cape Town. I have also remotely managed properties in France and Spain, handling bookings, guest communication, calendar management, listings, housekeeping and maintenance coordination, and owner updates.
My experience has strengthened my skills in remote administration, customer service, communication, organisation, problem-solving, and independently managing multiple tasks across different locations. I am particularly interested in remote opportunities in virtual assistance, guest bookings, customer support, travel coordination, administration, and hospitality.
Experience
Work history, roles, and key accomplishments
TC
Current
Admin & Travel Coordinator
The Travel Cafe
Mar 2026 - Present (6 months)
Coordinate guest accommodation services and ensure a seamless experience from booking to departure. Schedule and oversee cleans, maintenance, and liaise with guests, housekeeping, and contractors.
CT
Lead Property Manager
Cozy Cape Town
Dec 2022 - Mar 2026 (3 years 3 months)
Managed guest arrivals, reservations, and communications, and coordinated property listings across major booking platforms. Supervised housekeeping and maintenance teams and resolved guest concerns.
BM
Model
Boss Models
Apr 2014 - Sep 2024 (10 years 5 months)
Represented leading brands at promotional events and activations, engaging with customers and providing product information. Assisted with event setup and maintained a professional brand image.
SM
SAYES Ambassador
SAYES Mentoring
Sep 2023 - Jun 2024 (9 months)
Mentored young people through structured youth development programmes and facilitated age-appropriate activities. Built positive relationships and supported the development of communication and leadership skills.
AF
Au Pair
Anna & Archer Kilpatrick Family
Dec 2021 - Dec 2022 (1 year)
Provided full-time childcare in a multicultural household, planning educational and developmental activities. Supported language development and encouraged independence through sleep and potty training.
TF
Au Pair
Thibauld Abadie & Elisa Brutto Family
Oct 2020 - Dec 2021 (1 year 2 months)
Provided full-time childcare support in a multilingual household, planning stimulating activities and supporting children's emotional and social development. Organized educational outings and playdates.
AF
Live-In Au Pair
Anna Kilpatrick Family & Thibauld Abadie/Elisa Brutto Family
May 2020 - Sep 2020 (4 months)
Provided live-in childcare support for two families during the COVID-19 period, maintaining structured routines and educational activities. Encouraged independence and positive behaviour.
WF
Au Pair
Walter Hennig & Chantelle Swart Family
Dec 2018 - Sep 2019 (9 months)
Provided full-time childcare and night nursing support, planning educational and recreational activities. Accompanied children to activities and travelled with the family.
NF
Au Pair
Nigel & Carly Cowling Family
Sep 2015 - Dec 2018 (3 years 3 months)
Provided full-time childcare for multiple children over three years, planning educational and developmental activities. Supported language development and encouraged independence.
Education
Degrees, certifications, and relevant coursework
University of Cape Town
Professional Certificate, Property Management
2024 -
Pursuing an online course in Property Management: Marketing, Contracts & Administration.
WS
Wynberg Secondary School
National Senior Certificate, General
2013 - 2013
Grade: Bachelor Pass
Completed National Senior Certificate with a Bachelor Pass.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
South AfricaAuthorized to work in
Salary expectations
1k-2k USD
Skills
Property ManagementTravel CoordinationGuest RelationsCustomer ServiceBooking ManagementAccommodation ManagementMaintenance CoordinationItinerary ManagementChildcareYouth DevelopmentChild SafetySafeguardingConflict ResolutionEmotional SupportCommunity Activities PlanningEvent CoordinationCommunity EngagementTeam LeadershipAdministrative SupportReportingMicrosoft WordExcelOutlookSocial Media ManagementAirbnbBooking.ComVRBOExpediaFirst aidMultilingual CommunicationSchedulingProblem SolvingElementaryTact
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