Amena Mahmood

I am a recent graduate with a BSc Degree in Psychology, Psychotherapy, and Counselling from the University of Central Lancashire. My academic background has equipped me with a solid understanding of human behavior and the skills necessary to support individuals in various settings. I am eager to apply my knowledge in a professional environment where I can make a positive impact.

Throughout my work experience, I have developed strong communication and interpersonal skills. As a Retail Assistant at Primark, I managed the till and engaged with customers, ensuring a positive shopping experience. My role as a Call Handler during the pandemic allowed me to assist individuals in navigating the vaccine and COVID-19 information, further enhancing my ability to work under pressure and provide essential support.

I am fluent in multiple languages, including Italian, English, Urdu, and Punjabi, which enables me to connect with a diverse range of people. I am looking for a position where I can continue to grow professionally while making a meaningful contribution to the well-being of others.