Ameenah Robinson

Responsible for processing and approving employee payments while ensuring compliance with federal and city tax regulations. Streamlined payroll operations for the Cleveland Teachers Union and utilized Workday for benefits and payroll management, enhancing efficiency and reducing administrative workload.

Processed and approved employee payments while ensuring compliance with federal and city tax regulations. Streamlined payroll operations for the Cleveland Teachers Union, enhancing process efficiency. Utilized Workday to manage benefits and payroll, reducing administrative workload and preparing detailed payroll reports for financial analysis.

Identified and secured new business opportunities, acquiring over 12 clients and surpassing revenue targets by 25%. Expanded the sales pipeline by 35% and maintained a 17% conversion rate. Built strong client relationships through strategic outreach and conducted market research to drive revenue.

Managed over 300 calls daily to qualify potential customers, consistently exceeding performance metrics. Provided outstanding customer service and received multiple awards for phone etiquette. Maintained accurate records in a remote environment.

Identified and secured new business opportunities, acquiring over 12 clients and surpassing revenue targets by 25%. Expanded the sales pipeline by 35% and maintained a 17% conversion rate through strategic outreach and market research.

Managed over 300 calls daily to qualify potential customers, consistently exceeding performance metrics. Provided exceptional customer service and maintained accurate records in a remote environment.

Completed a 300-hour certification program focused on business development skills and strategies.