At CulturaLink, I coordinate telehealth appointments between patients and healthcare providers, supporting accurate and efficient scheduling.
I oversee interpreting and translation requests and coordinate communication among healthcare teams, patients, interpreters, and translators to resolve service and scheduling needs.
I monitor interpreter and translator performance, provide feedback and training, and develop resources to help staff meet the needs of diverse patient populations.
I also troubleshoot telehealth platform issues, maintain scheduling records, and support language-service compliance reporting.
