Amber Sharp

I’m a solution-driven Implementation Business Analyst with 8 years of experience leading 100+ enterprise SaaS deployments across Core Banking, Core Payroll, and Tax. I consistently earn 100% OSAT post-implementation scores and focus on turning complex contracts into functional realities for key decision makers.

I bridge the gap between technical discovery and long-term client retention by decomposing business requirements into actionable technical maps and documentation. At FIS, I led 100+ full-lifecycle implementations of the Horizon core SaaS platform, achieving a 100% implementation survey score and 100% request fulfillment rate.

I’m hands-on with high-stakes migrations and data accuracy—architecting IBM i ACS AS/400 and Oracle SQL scripts for deep-dive extraction of MASTER and CIF records, optimizing data migration accuracy to 100%, and streamlining deconversion to ensure zero data loss. I also leverage AI for data validation and automated compliance tracking to modernize communication workflows and mitigate regulatory risk.

My delivery approach includes cross-functional SME work with Product and Dev teams, executive-level training, and post-go-live accountability. I developed customized training programs that increased post-go-live proficiency by 90%, pioneered Post-Migration Health Checks leading to formal customer acceptance and a 96% long-term client loyalty rate.