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Sunandha User

@sunandhauser

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Solutions-driven Systems Analyst with 8 years of experience.

Zimbabwe

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What I'm looking for

I am looking for a collaborative environment that values innovation and offers opportunities for growth.

I am a solutions-driven Systems Analyst with 8 years of experience in Requirement Analysis, Software Development, System and User Acceptance Testing. My journey has been marked by a commitment to understanding business needs and translating them into effective technical solutions. At CNO Financial Group, I created functional specification documents and analyzed operational applications, leading to a 40% reduction in change requests through improved documentation practices.

My expertise extends to querying Azure Synapse databases and managing file transfer operations, which has significantly enhanced operational efficiency. I have successfully managed multiple application requirements in parallel without schedule slippage, demonstrating my ability to thrive in fast-paced environments. My role as a Sr Business Analyst at Cummins allowed me to coordinate business requirement sessions and spearhead sprint activities, ensuring seamless integration of Salesforce and Oracle Siebel applications.

With a strong foundation in Agile methodologies and a certification as a Scrum Product Owner, I am dedicated to fostering collaboration among cross-functional teams. I am passionate about leveraging my skills in software technologies to contribute to the success of my company and drive impactful results.

Experience

Work history, roles, and key accomplishments

Current

Systems Analyst

Current

CNO Financial Group

Nov 2021 - Present (3 years 6 months)

Created functional specification documents based on requirement gathering sessions with system users. Analyzed company's operational applications and prepared solution documents to generate expense allocation extracts, leading to a 40% reduction in change requests.

Azure Synapse Jenkins GitHub Requirements Gathering Solution Design

Sr Business Analyst

Cummins

May 2018 - Oct 2019 (1 year 5 months)

Achieved subject matter expertise in processes related to deployment of warranty coverage, claims, and quotes. Coordinated business requirement sessions with SMEs and stakeholders, developing user stories and managing Salesforce and Oracle Siebel applications concurrently.

Salesforce UAT

Business Analyst

Patterson Technologies

Nov 2016 - Mar 2018 (1 year 4 months)

Organized requirements gathering workshops and created business requirement documents. Developed user stories and acceptance criteria based on business requirements, participating in UAT with cross-functional business teams.

Business Requirements Document Wireframes UAT

Senior Software Engineer

Cognizant Softvision

Oct 2011 - Dec 2015 (4 years 2 months)

Developed complex SQL queries for backend/frontend comparative analysis and created data element mapping documents. Designed test plans, scenarios, and execution results for an Oracle-based retail application, managing offshore testing teams and client release activities.

SQL Data Mapping Test Plans Test scenarios Oracle RPAS Manual Testing

Test Analyst

Infosys

Jan 2015 - Aug 2015 (7 months)

Created process flow diagrams to depict current business processes and modified test scenarios and test cases as per change requests. Responsible for tracking defects until test closure and preparing suggestion documents to improve application quality.

Test scenarios Quality Assurance

Education

Degrees, certifications, and relevant coursework

University of Madras

Master's in Computer Application, Computer Application

Pursued advanced studies in computer applications, focusing on software development and system analysis. Gained expertise in various programming paradigms and database management.

University of Madras

Bachelor's in Computer Science, Computer Science

Completed foundational coursework in computer science, including programming, data structures, and algorithms. Developed a strong understanding of core computing principles.