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Amber Ramos

@amberramos

Client Support Coordinator at EHE Health, coordinating preventive health workflows and maintaining HIPAA-compliant records.

United States

Message

What I'm looking for

I'm seeking opportunities in construction, operations, logistics, and administrative roles.

At EHE Health, I coordinate high-volume workflows for scheduling preventive health services and keep HIPAA-compliant records. I work with clinical, scheduling, and operations teams to resolve workflow issues and align next steps.

In logistics with the Department of Defense, U.S Army National Guard, I oversaw equipment and supplies valued at $750K+, helping reduce downtime by 15%. I’ve also supported administrative operations for USARNG NYS Asylum Mission and conducted OSHA-compliant respirator fit tests at Mobile Health.

Experience

Work history, roles, and key accomplishments

Current

Client Support Coordinator

Current

EHE Health

Sep 2025 - Present (1 year 1 month)

Coordinated high-volume engagement workflows to schedule preventive health services, ensuring accurate documentation and timely completion. Partnered cross-functionally with clinical, scheduling, and operations teams to resolve workflow issues and align next steps.

Scheduling Documentation HIPAA compliance Workflow Optimization Cross Functional Collaboration Operational Reporting

Client Support Coordinator

Palisades Federal Credit Union

Mar 2024 - Jun 2025 (1 year 3 months)

Managed high-volume inbound calls with a 95% first-contact resolution rate. Collaborated with internal departments to streamline issue resolutions and utilized CRM tools to track customer interactions accurately.

CRM Customer Support Issue Resolution Data Entry Communication Skills

Administrative & Operations Coordinator

USARNG NYS Asylum Mission

Sep 2023 - Mar 2024 (6 months)

Performed administrative duties including intake assessments, appointment scheduling, and data entry for newly arrived asylum seekers. Provided bilingual support and coordinated with NYC agencies for shelter placements and emergency resources.

Intake Assessment Scheduling Data Entry Bilingual Support Government Collaboration Resource Coordination

Unit Supply Specialist

Department of Defense, U.S Army National Guard

Dec 2020 - Dec 2023 (3 years)

Oversaw and maintained logistics for equipment and supplies valued at $750K+, ensuring a 15% reduction in downtime. Coordinated logistical support for training missions and supported operational readiness for team deployments.

Logistics Inventory Management Resource Allocation Digital Tools Operational Readiness

Respirator Fit Tester

Mobile Health

Jul 2022 - Aug 2023 (1 year 1 month)

Conducted OSHA-compliant fit tests onsite and remotely, training clients on respirator safety. Traveled across multiple states to support field-based operations.

OSHA Compliance Respirator Fit Testing Training Field Operations

Sales Operations Coordinator

Solata Foods LLC.

Mar 2023 - Jul 2023 (4 months)

Cultivated and sustained client relationships using CRM and social media tools, boosting regional sales by 20% through virtual outreach and client engagement. Represented products to multicultural client bases, supporting regional business growth.

CRM Social Media Customer Relationship Management Virtual Outreach Sales Growth