Amber Gustin
@ambergustin
I coordinate client projects, digital content, and administrative operations that keep teams and customers moving.
United StatesWhat I'm looking for
At TLC Media, I coordinate multiple client projects, manage digital records and website updates, and serve as a primary client contact while keeping deadlines and quality standards on track.
Previously at Vivial, I managed 10–20 at-risk customer accounts daily and retained more than 65% through proactive outreach and problem-solving. During COVID-19, I supported 40–50 accounts per day, resolving complex service and billing concerns.
My background also includes seven years running daily office operations for Steve's Towing and Recovery, from payroll and driver scheduling to title applications, confidential records, and agency coordination.
Experience
Work history, roles, and key accomplishments
Client Success & Digital Content Manager
TLC Media
Sep 2021 - Present (5 years)
Coordinated multiple client projects simultaneously while maintaining strict deadlines and quality standards. Served as the primary point of contact for clients, providing timely updates and resolving questions professionally.
Education
Degrees, certifications, and relevant coursework
Amber hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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