Open to opportunities

Alejanderson Maceus

@alejandersonmaceus

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Multilingual interpreter with 2+ years of experience.

Haiti

Message

What I'm looking for

I am looking for opportunities that allow me to utilize my language skills in a dynamic environment, where I can contribute to effective communication and enhance client experiences.

I am a dedicated multilingual interpreter with over two years of experience in Over-the-Phone and Video remote interpretation. My fluency in English, French, Spanish, and Haitian Creole allows me to provide exceptional interpretation services across various sectors, including medical, legal, and customer service. I pride myself on ensuring accuracy and cultural sensitivity in every interaction.

Throughout my career, I have demonstrated my ability to thrive in high-pressure environments while maintaining professionalism. My experience as a Sales Associate and Language Support Specialist has equipped me with the skills to facilitate seamless communication between clients and service providers, enhancing the overall customer experience. I am committed to adhering to industry standards and ethical guidelines, ensuring confidentiality and compliance in all my work.

Experience

Work history, roles, and key accomplishments

Sales Associate & Language Support Specialist

Retail Company

Provided multilingual customer service and language support to international clients, assisting with purchases and inquiries. Acted as an on-site interpreter, facilitating seamless communication between customers, sales staff, and management to enhance the buying experience.

Sales On Site Interpretation Communication English French Spanish

Interpreter

Lionbridge

Provided accurate and culturally appropriate English-French-Haitian Creole interpretation services for diverse clients in healthcare and legal sectors. Maintained strict confidentiality and adhered to industry standards and professional ethical guidelines while facilitating real-time communication.

Confidentiality English French Haitian Creole)

Interpreter

Propio

Provided accurate and confidential real-time interpretation in English, French, and Haitian Creole for diverse industries including healthcare, insurance, and customer service. Ensured compliance with company protocols and industry standards, utilizing remote interpreting platforms and call center systems for efficient request management.

Real Time Interpretation Customer Service Interpretation Compliance English French Haitian Creole)

Education

Degrees, certifications, and relevant coursework

Institution Saint-Francois de Sales

High School Diploma, Sales and Commerce

Completed high school education at Institution Saint-Francois de Sales in Haiti, focusing on a curriculum that included sales and commerce.

Infotep

Certification, Sales and Commerce

Obtained a certification in Sales and Commerce from Infotep in the Dominican Republic, enhancing skills relevant to business and customer interactions.