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Amarachukwu Okoro

@amarachukwuokoro

Customer success professional at Grace Holistic Health Services Ltd, guiding corporate clients through onboarding and program adoption.

Nigeria
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At Grace Holistic Health Services Ltd, I manage corporate wellness client portfolios, guide enterprise participants through onboarding, and support adoption milestones. I also use engagement check-ins and feedback to identify drop-offs and inform tailored recommendations.

At Word-Wise Educational Support & Advancement Foundation, I own communications for 100+ program participants. My onboarding and engagement campaigns increased active participation by 28%, and the knowledge base articles and toolkits I authored reduced repetitive support tickets by 35%.

At Safe Hands School, I managed relationships with more than 120 client families and led orientation workshops for new clients. I also work as a freelance event host and MC, delivering public speaking and stage management for conferences, panels, and corporate events.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HubSpot Academy logoHA

HubSpot Academy

HubSpot Service Hub Certification, Customer Success

Completed the HubSpot Service Hub Certification in 2026.

ME

Meadowhall College of Education

Professional Diploma in Education, Education

Earned a Professional Diploma in Education in 2024.

University of Port Harcourt logoUH

University of Port Harcourt

Bachelor of Science, Biochemistry

Earned a Bachelor of Science in Biochemistry in 2022.

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