Felix Oyeleke

Managed digital visual identity and front-line consumer communications for 13+ FMCG brands, providing omnichannel customer support with a 98% satisfaction rate. Collaborated with marketing to engineer content frameworks and support scripts, analyzing engagement metrics to pivot communication strategies.

Established and managed communication channels for a visionary brand encompassing Culpa Graphics, Team Culpa, and the Selfless Foundation. Provided 1-on-1 coaching, mentorship, and administrative support, developing social media strategies and responsive chat support systems that increased audience engagement by 30%.

Spearheaded end-to-end administration, volunteer management, and execution of a large-scale community outreach program. Acted as primary contact for corporate sponsors, securing a major sponsorship from Blu Luck Water and managing logistics for financial support and branded apparel.

Directed administrative and logistical operations for a high-profile corporate convention, acting as primary liaison for guest speakers. Managed executive schedules, travel arrangements, and event itineraries, handling attendee inquiries and VIP client relations.

Served in a high-level administrative capacity within the state chapter, managing stakeholder engagement and welfare-centered programming for thousands of corps members. Acted as central communication hub, answering inquiries, distributing directives, and organizing charity outreach programs.

Led a team of product designers while serving as primary client-facing representative for high-value projects. Facilitated daily chat and email support with global clients, gathering requirements and resolving technical design inquiries, reducing end-user support tickets by 30%.

Served as Data Quality Manager for state-level pre-census operations, providing technical and administrative support to field teams. Trained Assistant DQMs and enumerators on digital tools, acting as primary helpdesk for troubleshooting software and data entry issues.

Bachelor of Science in Mechanical Engineering from Obafemi Awolowo University, Ile-Ife, Osun State, from December 2014 to August 2019.