Open to opportunities

aman kapoor

@amankapoor

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Results-driven Program Operations and Business Support professional with 5+ years.

Germany

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What I'm looking for

I’m looking for roles in program coordination or operations where I can streamline workflows, support HR/academic operations, and use data for continuous improvement—building alignment across stakeholders in multicultural environments.

I’m a results-driven Program Operations and Business Management professional with 5+ years of experience across higher education, aviation logistics, business consulting, and real estate. I’m currently pursuing an MSc in International Business Management in Germany and focus on program coordination, operations, and HR operations that improve service delivery.

In academic operations, I coordinated undergraduate and postgraduate programs supporting 300+ students and 40+ faculty members. I streamlined stakeholder communication, reduced academic escalation issues by ~25%, and strengthened compliance through academic records, audit reports, and accreditation documentation.

I bring process improvement and data-driven planning to every engagement—digitizing academic workflows via LMS processes and reducing paperwork by 40%+. I also optimized faculty workload allocation and semester scheduling to reduce timetable conflicts and improve operational efficiency.

Across roles, I’ve balanced operational execution with business growth: from upselling and merchant performance analysis to freight planning and load/cargo coordination in aviation logistics. I’m at my best in multicultural environments where I can align teams, manage coordination end-to-end, and continuously refine KPIs.

Experience

Work history, roles, and key accomplishments

Academic Coordinator

GD Goenka University

Feb 2022 - Aug 2025 (3 years 6 months)

Coordinated academic operations for undergraduate and postgraduate programs, supporting 300+ students and 40+ faculty members, and reduced academic escalation issues by ~25%. Streamlined academic records, compliance documentation, and accreditation files, digitizing workflows via LMS processes to reduce paperwork by 40+%.

Academic Operations LMS administration & Compliance Accreditation Support Stakeholder Management Data Analysis Record Management

Associate Upsell

Magicpin

Oct 2021 - Jan 2022 (3 months)

Analyzed merchant accounts using performance and sales data to identify growth opportunities and present customized business plans. Provided ongoing operational support, reducing follow-up issues and improving client engagement and service satisfaction.

Sales Analytics Merchant Performance Upselling Client Engagement Operational Support KPI Tracking

Business Development Executive

Square Yards Consulting

Jan 2021 - Apr 2021 (3 months)

Managed client requirements for residential and commercial real estate portfolios and closed 4 premium deals to support revenue growth and market expansion. Conducted market analysis and delivered investment advisory to enable profitable client decisions.

Business Development Consultative Sales Real Estate Advisory Market Analysis Client Relationship Management Deal Closing Networking KPI Tracking

Flight Optimizer Team Member

RDM India Pvt. Ltd

Oct 2019 - Sep 2020 (11 months)

Supported flight optimization and cargo operations by assisting with cargo load planning and freight booking confirmations to improve turnaround time and operational accuracy. Coordinated Road Feeder Service (RFS) operations and helped maintain compliance with international aviation safety standards.

IATA Dangerous Goods Regulations Flight Plan Operations Route Optimization RFS & Compliance