Amanda Latour
@amandalatour
HR professional with administrative expertise and bilingual communication skills.
What I'm looking for
I am a bilingual HR professional with solid administrative and clerical experience across public-sector institutions. I have supported operations as a Management Support Officer and have extensive experience in word processing, confidential secretarial duties, reception, and customer service.
My academic background includes a BSc in Human Resource Management and Development and language qualifications (DELF/DALF), complemented by IT certification (IC3). I consistently apply strong written and spoken English and French skills to improve office efficiency and stakeholder communication.
I am organized, detail-oriented, and committed to delivering reliable administrative support in high-volume environments, demonstrated through roles at a hospital and multiple government ministries.
Experience
Work history, roles, and key accomplishments
Management Support Officer
Dr. AG Jeetoo Hospital
Jan 2025 - Present (9 months)
Provided administrative support and management assistance at a hospital, improving office efficiency and records handling across departments.
Word Processing Operator
Ministry of Local Government and Disaster Risk Management
Jan 2018 - Dec 2024 (6 years 11 months)
Operated word-processing and performed confidential secretarial duties, producing official documents and supporting ministry correspondence from 2018–2024.
Receptionist / Telephone Operator
Ministry of Information Technology, Communication and Innova
Jan 2014 - Dec 2018 (4 years 11 months)
Managed front-desk reception and telephone operations, providing customer service and directing inquiries between 2014 and 2018.
Customer Service Representative
Apollo Blake Company
Jan 2012 - Dec 2013 (1 year 11 months)
Handled customer inquiries and support, resolving issues and maintaining service standards during 2012–2013.
Education
Degrees, certifications, and relevant coursework
Cambridge International
Cambridge Higher School Certificate
Obtained the Cambridge Higher School Certificate in 2011.
Cambridge International
Cambridge School Certificate
Obtained the Cambridge School Certificate in 2009.
Availability
Location
Authorized to work in
Job categories
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