Amal Hebish

Led a complex internal strategic initiative, performing business analysis to clarify requirements and support governance decisions under budget constraints. Managed a client-facing programme with daily governance cadences, delivering agreed outcomes on time and within budget and earning positive UK stakeholder feedback.

Rejoined to support Vodafone programme delivery, maintaining board-level stakeholder engagement and governance cadence. Managed integrated project planning and executive reporting focused on time, cost, and delivery quality.

Led delivery of an Operations Manual for the NextGen/MIT programme, aligning technical and business requirements across stakeholders. Facilitated UK stakeholder workshops and acted as central liaison for technical/operational challenges, overseeing system integration, environment provisioning, and operational handover.

Delivered complex, end-to-end multi-domain enterprise programmes for Vodafone with annual contract value exceeding €10M. Led geographically distributed cross-functional teams, maintaining board-level stakeholder engagement and managing integrated plans, risks, dependencies, and executive reporting for time, cost, and quality.

Managed multiple ICT projects from initiation to closure, ensuring successful scope delivery. Handled risks and coordinated customer communications to support on-time, end-to-end delivery.

Diagnosed and resolved complex technical issues, ensuring sustained customer satisfaction. Managed structured escalation and maintained detailed issue tracking to drive timely resolution.

Grade: Excellent with Highest Honors

Earned an MBA in Strategic Management & Marketing with Excellent with Highest Honors.

Earned a Bachelor of Science in Information Engineering and Technology (Networks).