Amadeus Loren

I am a motivated and technically skilled professional with over 8 years of customer service experience and a strong foundation in IT support. My journey has equipped me with the ability to communicate complex information clearly and resolve issues efficiently across diverse industries, including utilities, insurance, and healthcare. Currently, I am pursuing a degree in Computer Science and actively training for CompTIA A+ certification, which reflects my commitment to continuous learning and professional growth.

My hands-on experience includes assembling and troubleshooting PCs, laptops, and mobile devices, alongside growing proficiency in networking, system diagnostics, and cloud platforms. I am passionate about technology and dedicated to helping others overcome technical challenges with patience, clarity, and professionalism. I believe that my background in customer service enhances my ability to understand and address client needs effectively.