AMAAN KHAN
@amaankhan1
Customer service professional skilled in loan verification and problem-solving, delivering efficient customer-focused solutions.
What I'm looking for
I am a customer-focused professional with hands-on experience at Concentrix and as a CPA Executive at Offshoot Pvt Ltd, where I handled maker and checker stages of loan processing and helped release payments across two-wheeler, used car, and commercial vehicle products. I consistently resolved customer inquiries, coordinated with technical support and logistics, and followed up to ensure satisfaction and operational accuracy.
My strengths include effective communication, time management, email management and problem-solving, and I apply these to improve customer experiences and operational efficiency. I am motivated to continue growing in roles that combine customer support and financial operations, where I can contribute to process reliability and client satisfaction.
Experience
Work history, roles, and key accomplishments
Resolved customer inquiries and escalations through active listening and cross-team coordination, maintaining high satisfaction and timely issue resolution.
CPA Executive
Offshoot Pvt Ltd
Jan 2024 - Jun 2024 (5 months)
Executed maker and checker stages of loan processing by verifying customer documents and releasing payments for two-wheeler, used car, and commercial vehicle loans, ensuring compliance and timely disbursements.
Education
Degrees, certifications, and relevant coursework
MBPG College, Kumaun University
Bachelor of Commerce, Commerce
2022 -
Pursuing a Bachelor of Commerce at MBPG College affiliated with Kumaun University from 2022 to 2025.
Guru Teg Bahadur Public School
Secondary School Certificate, Secondary Education
2020 - 2021
Completed secondary education at Guru Teg Bahadur Public School in Haldwani from 2020 to 2021.
PSN Sr. Sec School
Higher Secondary Certificate, Higher Secondary
2018 - 2019
Completed higher secondary education at PSN Sr. Sec School in Haldwani from 2018 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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