VPVivek Poddar
@vivekpoddar
Customer-focused sales and support professional skilled in loan processing and client relationship management.
IndiaWhat I'm looking for
I am a dedicated, goal-oriented customer support and sales professional with multi-year experience at major Indian e-commerce and financial services firms. I have guided customers through account setups, handled KYC and documentation, and resolved payment, refund, and order issues while consistently meeting targets.
My strengths include excellent communication, persuasive ability, proficiency in Excel, fast learning, and strong teamwork. I have delivered measurable results as a Sales Executive and Customer Support Executive by improving service experience and achieving monthly sales goals.
I am pursuing a graduation via distance education (IGNOU) and am seeking to leverage my customer-handling, sales, and documentation skills in a Product Loan Process Agent role to drive customer satisfaction and business growth.
Experience
Work history, roles, and key accomplishments
Sales Executive
Angel One
Jul 2023 - Jun 2025 (1 year 11 months)
Guided customers in opening trading accounts, handled documentation and KYC verification, and consistently achieved monthly sales targets over a two-year period.
Customer Support Executive
Myntra
Jun 2021 - Apr 2023 (1 year 10 months)
Managed customer issues related to payments, refunds, and returns while maintaining accurate records and improving resolution efficiency from 2021–2023.
Customer Support Executive
Flipkart
Jan 2019 - Mar 2021 (2 years 2 months)
Assisted customers with order tracking, queries, and complaints, contributing to improved overall service experience during a two-year tenure.
Education
Degrees, certifications, and relevant coursework
IUIndira Gandhi National Open University
Graduation (Distance Education), Unknown
2025 -
Pursuing undergraduate degree via distance education at IGNOU with expected completion in 2028.
Kolhan University
12th (Higher Secondary), Science
Completed 12th grade in the Science stream under the JAC Board in 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Vivek?
You can contact Vivek and 90k+ other talented remote workers on Himalayas.
Message VivekFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
