Open to opportunities

Janee Johnson

@janeejohnson

Message

Customer-focused operations leader with retail, warehouse, and sales training experience.

United States

Message

What I'm looking for

I seek a role with growth opportunities where I can apply leadership, customer engagement, and operational skills to improve processes and train teams.

I am an enthusiastic, self-motivated professional with over four years of combined experience in retail, warehouse operations, political canvassing, and customer service. I have a record of leadership growth—promoted into supervisory roles at Amazon within a year—training 50+ new hires, improving onboarding and retention, and managing daily operational logistics while maintaining safety compliance.

I bring strong communication, emotional intelligence, and sales skills demonstrated across diverse environments from front-line retail to voter outreach. I am certified in Tech Sales (2025) and pursuing a degree in Business Management, and I consistently deliver results in customer engagement, process improvement, and team training.

Experience

Work history, roles, and key accomplishments

Current

Process Assistant

Current

Amazon

Jul 2022 - Present (3 years 2 months)

Promoted into leadership roles within one year; trained and supported 50+ new hires to improve onboarding and retention while coordinating daily operations, safety compliance, and trailer audits to optimize workflow.

Onboarding Compliance Operations Coordination Training SOP Enforcement Problem Solving

Political Canvasser

Brennand Consulting

Aug 2024 - Dec 2024 (4 months)

Conducted voter outreach through cold calls and door-to-door canvassing and assisted with ballot delivery and curing to improve compliance and turnout while building trust with diverse communities.

Canvassing Voter Outreach Cold Calling Ballot Curing Community Engagement Communication Persuasion Data Collection

Sales Associate

Spencer's

Nov 2021 - Jul 2022 (8 months)

Delivered personalized customer service and supported merchandising and store displays to boost featured sales while operating register systems and maintaining COVID-19 safety compliance.

Customer Service Merchandising POS Operation Sales Upselling Visual Merchandising

Guest Service Associate

European Wax Center

Mar 2021 - Sep 2021 (6 months)

Managed check-in/out and appointments for 100+ guests daily as keyholder, promoted service packages to increase revenue, and handled cash and scheduling responsibilities.

Scheduling Customer Service Upselling Keyholder Revenue Growth Communication

Sales Associate

Forever 21

Jun 2020 - Jan 2021 (7 months)

Assisted customers with product selection and consistently met sales goals by securing store credit sign-ups while maintaining fitting room organization and floor standards.

Retail Sales POS Operation Sales Targets Merchandising Customer Retention

Sales Associate

Bath & Body Works

May 2020 - Jan 2021 (8 months)

Provided customer support in a high-volume environment, operated POS systems for purchases and returns, and maintained stock organization and merchandising throughout shifts.