I’ve supported enterprise users at HP / Chocolates Garoto, diagnosing and resolving hardware, printer, software, connectivity, and user issues across local operations and branch locations.
I’ve configured and maintained Linux servers, AWS and OVH cloud environments, databases, network services, redundant backups, routers, dual-WAN internet, and remote administration for independent technical operations in Brazil.
I bring hands-on experience installing and troubleshooting LAN/WAN networks, Wi-Fi, cabling, desktop hardware, and internet connectivity for residential and small-business environments. I also provide remote and on-site support, user onboarding, troubleshooting, and post-service follow-up.
In Florida, I troubleshoot connected equipment, controllers, automation systems, sensors, pumps, and operational issues while maintaining digital service records and technical documentation.
Brazil
Portugal
Italy