Open to opportunities

Gian Depine

@giandepine

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IT Tech Support Specialist

Brazil

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What I'm looking for

Looking for a Service Desk remote home office job that can be done from Brazil.

With a background in IT and sales, I excel in providing technical support. Strong knowledge of VPN, Networking, and Linux.

Experience

Service Desk Analyst

Altice USA

Nov 2022 - Oct 2023 (11 months)

Working remotely in English-language Service Desk support for employees of Altice USA, one of the largest internet service providers in the United States.

ServiceNow VPN VMWare Sailpoint Microsoft Teams Azure Active Directory

Sales representative

Jaraguá Doors

Feb 2013 - Oct 2022 (9 years 8 months)

Sales representative in the segment of architecture and construction, with sales of custom doors. Customer service, prospecting and visiting customers, preparing quotations, closing orders, collection and after-sales.

Sales Prospecting Customer Service

Owner

VilaWeb Internet

Feb 2012 - Jan 2013 (11 months)

Company incorporation, electrical installations, data networks and systems; customer service; computer maintenance; typing resumes, contracts, declarations, converting videos, recording DVDs, etc.

Customer Service

Server Admin

Videosoft Selfservice Solutions

Mar 2011 - Dec 2011 (9 months)

Installation, configuration, and administration of remote servers on Linux and FreeBSD for web and email services. Deployment and management of backup routines. Providing support to the technical support team.

Linux Web Services Apache Sendmail

Systems Analyst

Auditar Business Advice

Installation, configuration and maintenance of virtual servers and domainin servers; Maintenance of ERPs; Deployment and maintenance of backup and restore routines; Maintenance of over 60 workstations, printers and monitors; Deployment of 5S Quality System in a virtual environment.

5S Quality System Virtual Servers