Looking for a job

Alyana Haines

@alyanahaines

Message

Dedicated customer service professional with strong organizational skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a supportive and dynamic environment.

I am a dedicated customer service professional with a strong background in providing exceptional service and support. My experience as a cashier at Sparky's One Stop has honed my ability to create a welcoming environment for customers, ensuring their shopping experience is smooth and enjoyable. I take pride in resolving complaints swiftly and maintaining the financial integrity of transactions.

In addition to my professional experience, I have volunteered in various roles, including managing front desk customer service at Best Western Starlight Villa. Here, I ensured customer satisfaction by addressing special requests and complaints effectively. My ability to work collaboratively in team settings has been demonstrated through my involvement in organizing events and assisting with community projects.

Experience

Work history, roles, and key accomplishments

Current

Cashier

Current

Sparky's One Stop

Jul 2023 - Present (1 year 11 months)

Provided excellent customer service by welcoming customers, assisting with their shopping experience, and resolving complaints. Maintained a clean workspace and ensured the financial integrity of transactions.

Customer Service Microsoft Office Problem Solving Communication Time Management Typing Windows OS

Overnight Audit Volunteer

Best Western Starlight Villa

Mar 2023 - Present (2 years 3 months)

Managed front desk customer service, assisted with check-ins and check-outs, and resolved customer complaints through phone and in-person interactions.

Customer Service Communication Problem Solving Teamwork Time Management

Event Organizer

Anime Iowa Convention

Dec 2022 - Present (2 years 6 months)

Coordinated event logistics, directed visitors, and ensured guest satisfaction by meeting special requests. Managed cleanup and organized staff according to company needs.

Event Planning Customer Service Team Coordination Communication Problem Solving

Fundraiser

Ruffalo Noel Levitz

Aug 2022 - Present (2 years 10 months)

Excelled in outbound phone contact to generate revenue for non-profit organizations. Researched organizational history to encourage philanthropic contributions.

Fundraising Communication Research Outbound Calling Customer Engagement