Nhu Nguyen
@nhunguyen3
F&B & Event Service Expert at JW Marriott Hanoi, handling customer requests and resolving service issues.
VietnamWhat I'm looking for
At JW Marriott Hanoi Hotel, I worked as an F&B & Event Service Expert- Restaurant, supporting customers and responding to their needs.
I handled customer requests, feedback, and service-related issues, and coordinated with colleagues and other departments to resolve problems.
I processed orders and payments accurately, prepared end-of-shift reports, and handed relevant information over to team members.
I’m looking for remote opportunities where I can contribute my customer service skills and gain experience.
Experience
Work history, roles, and key accomplishments
Provided professional customer service, handled requests and feedback, and coordinated with colleagues to ensure smooth operations. Processed orders and payments, prepared shift reports, and managed multiple tasks in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Hanoi University of Industry
Bachelor of Hospitality Management, Hospitality Management
2019 - 2024
Bachelor of Hospitality Management from Hanoi University of Industry, completed from 2019 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Salary expectations
Job categories
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