Open to opportunities

Alvaro Garcia

@alvarogarcia

Message

I lead AI, cloud, and payments technology transformation that delivers measurable business growth.

Mexico

Message

What I'm looking for

I'm open to global remote opportunities where I can lead AI, cloud modernization, engineering delivery, payments technology, and secure enterprise operations with measurable business impact.

At The Credit Pros, I lead enterprise IT strategy, software development, and operations for a consumer-credit business, partnering with the CTO on AI-led transformation. My roadmap delivered 40% business growth, 25% workforce automation, and 20% lower innovation-project costs.

I build AI-driven applications, modular platforms, and secure cloud infrastructure across AWS, Azure, and GCP. I’ve led full-stack delivery with Next.js, React, Python, and Supabase, integrated Claude-based automation into PCI-compliant credit-card environments, and improved DevOps delivery performance by 50%.

Across Rackspace, Payclip, Morgan Stanley, and Hewlett-Packard, I’ve led global operations, cloud programs, payments technology, compliance, vendors, and multimillion-dollar budgets. I turn engineering execution, security, and service management into measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

IT Senior Director

Current

The Credit Pros

Mar 2022 - Present (4 years 5 months)

Leads enterprise IT strategy, software development, and operations for a U.S. consumer-credit company, managing AWS/Azure infrastructure, cybersecurity, and vendor agencies. Delivered 40% business growth and 25% workforce automation through strategic IT roadmap execution.

AWS Azure AI LLM Next.js React Python Supabase PCI DSS SDLC DevOps SLA P&L management Vendor Management Cybersecurity

Engagement Manager

Rackspace

Jul 2021 - Mar 2022 (8 months)

Managed 10-15 concurrent enterprise customer engagements across AWS, GCP, and Azure environments, driving cost optimization and Agile delivery. Reached full onboarding and independent customer management within 1 week, a record for the team.

AWS GCP Azure Agile KPI Tracking Escalation Management Customer Management Cost Optimization

Director of IT Operations

Payclip (Clip)

Jul 2020 - Jul 2021 (1 year)

Built IT operations strategy for a scaling payments fintech, including regulatory processes, ITIL framework, and cross-functional alignment. Achieved 20% budget reduction through automated procurement controls and led cloud migration of internal tools.

ITIL Cloud Migration Procurement Process Optimization Vendor Management Payments Fintech

IT DevOps Manager

Morgan Stanley

Jul 2015 - Jun 2020 (4 years 11 months)

Led global IT operations and network services for a Fortune 500 financial-services client, managing 300+ associates across a follow-the-sun delivery model. Achieved and sustained 100% SLA/KPI compliance within 90 days and managed a multimillion-dollar budget.

DevOps IT Operations Network Services SLA KPIs Splunk Budget Management Vendor Management Team Leadership

Service Operations Manager

Hewlett-Packard

Jan 2001 - Dec 2014 (13 years 11 months)

Progressive 13-year career across Problem Management, Change Management, SAP FI consulting, and global IT operations, leading cross-functional teams in the US, Mexico, and India. Cut month-end-close incidents by 50% and built an application-availability dashboard adopted as a worldwide standard.

Problem Management Change Management SAP FI IT Operations Root Cause Analysis SOX Compliance Team Leadership