MIGUEL ANGEL FLORES SALDIVAR

At Grupo Financiero Santander México, I lead IT operations and enterprise AI initiatives across regulated risk and financial environments. I built Nexo IT, an AI virtual advisor for ITSM and incident resolution, and helped reduce MTTR by 30% while maintaining 99.9% system uptime.

I've led Snowflake DataOps, SAS Grid migrations, FinOps governance, regulatory data controls, and executive Power BI reporting. As a Lead AI Consultant for World Meetings Forum, I designed AWS and GCP strategies and automated workflows with Python and n8n, reducing cycle times from two weeks to under 48 hours.