Looking for a job

Alusine Kamara

@alusinekamara

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I lead front office operations that deliver efficient, positive guest experiences.

Sierra Leone

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What I'm looking for

I'm seeking hotel management, front office management, hospitality operations, guest relations, customer service management, hotel administration, or assistant hotel management opportunities in Sierra Leone or internationally. I'm willing to relocate for the right opportunity.

I've led front office operations at Golden Beach Hotel, supervising staff, coordinating daily service, and managing guest check-ins, check-outs, enquiries, and requests.

I handle guest complaints, payment processing, cash reconciliation, transaction records, and coordination between hotel departments while monitoring guest satisfaction and service quality.

More recently, as a Supervisor at Kabba Food Network, I've assigned tasks, managed schedules, coached employees, addressed workplace issues, and supported compliant, customer-focused daily operations.

Experience

Work history, roles, and key accomplishments

Supervisor

Kabba Food Network

Jan 2026 - Sep 2026 (8 months)

• Supervise and coordinate employees during daily operations.

• Assign tasks and monitor staff productivity and performance.

• Manage employee schedules and shift coverage.

• Handle customer concerns and complaints professionally.

• Support and coach employees to improve customer service.

• Encourage teamwork and maintain a positive working environment.

• Ensure staff comply with company pol

Front Desk Manager

Golden Beach Hotel

Jul 2025 - Jan 2026 (6 months)

• Supervised front desk staff and coordinated daily front office operations.

• Ensured guests received professional, courteous, and efficient service.

• Managed guest check-ins, check-outs, enquiries, and service requests.

• Handled guest complaints and resolved issues promptly and professionally.

• Monitored staff schedules, attendance, and performance.

• Maintained accurate front desk recor

Front Desk Manager

Golden Beach Hotel

Dec 2023 - Jan 2026 (2 years 1 month)

Receptionist

Golden Beach Hotel

Jul 2023 - Sep 2024 (1 year 2 months)

• Welcomed guests and created a positive first impression.

• Assisted guests with check-in and check-out procedures.

• Managed reservations and responded to booking enquiries.

• Answered customer questions and responded to requests professionally.

• Processed customer payments and maintained transaction records.

• Communicated with guests in person, by telephone, and through email.

• Provide