Open to opportunities

Alura worrell

@aluraworrell

Message

Detail-oriented project coordinator with a passion for customer satisfaction.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my project coordination skills while contributing positively to a team-oriented environment.

I am an enthusiastic project coordinator currently working at Furniture Medic/Renew Medic, where I excel in managing timelines and ensuring customer satisfaction. My role involves coordinating between customers, insurance companies, and contractors to meet and exceed expectations. I take pride in my ability to oversee daily tasks of technicians and track weekly revenue, which has contributed to the overall success of our projects.

Previously, I served as an Administrative Representative at FirstBank, where I honed my organizational skills by scheduling appointments and generating sales reports. My experience in customer relationship management using Salesforce has equipped me with the tools to build strong relationships with clients and colleagues alike. I am a team player who values punctuality, integrity, and a positive attitude in every work environment.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator

Current

Furniture Medic/Renew Medic

Dec 2021 - Present (3 years 6 months)

Coordinated project timelines between customers, insurance companies, and contractors, ensuring customer satisfaction and adherence to expectations. Managed accounts payable/receivable using QuickBooks and oversaw daily tasks of technicians.

Customer Service Project Coordination Quickbooks Accounts Payable Accounts Receivable Team Leadership

Administrative Representative

FirstBank

May 2021 - Dec 2021 (7 months)

Scheduled appointments for the Phoenix market president and tracked monthly donations. Generated sales reports and planned events for banking officers, while assisting with customer and business accounts.

Salesforce Customer Relationship Management Sales Reporting Event Planning Administrative Support Scheduling Data Entry

Server

Modern Round

Jan 2018 - Jan 2021 (3 years)

Memorized menus and familiarized guests with food, drinks, and specials, ensuring correct order input and guest satisfaction. Handled all cash and credit transactions within assigned section.

Customer Service Order Taking

Lifeguard

Sonora Lifeguarding

Jan 2017 - Jan 2018 (1 year)

Monitored pools to ensure the safety of guests and communicated effectively with them. Maintained certifications in CPR, AED, and First-Aid.

CPR Water Safety Communication

Volunteer

Banner Boswell Hospital

Jan 2014 - Jan 2016 (2 years)

Performed clerical work including filing paperwork, scanning, and combining documents. Communicated with patients who were allowed visitors while walking throughout patient floors.

Clerical Document Management