BABrixia Aleman
@brixiaaleman
Dedicated professional with strong customer service and leadership skills.
United StatesWhat I'm looking for
I am a dedicated professional with a strong background in customer service and project coordination. My experience spans various roles, including as a Project Coordinator at Snyder Diamond, where I supported sales representatives and ensured high-quality service delivery. I pride myself on my ability to communicate effectively and resolve issues, which has been instrumental in maintaining positive customer relationships.
Throughout my career, I have demonstrated a commitment to excellence, whether it was managing patient schedules at The Oncology Institute or providing exceptional service at In N Out. My leadership experience extends to volunteer roles, where I have trained others and led groups focused on personal growth and community support. I am passionate about helping others and thrive in environments that allow me to contribute to team success.
Experience
Work history, roles, and key accomplishments
Life Insurance Agent
Primerica Life Insurance
Mar 2023 - Present (2 years 4 months)
Licensed agent offering term life insurance solutions on a referral basis. Educate clients on financial protection and guide them through the application process. Provide coverage recommendations based on client needs and goals.
Volunteer
Freedom City Church
May 2018 - Present (7 years 2 months)
Trained volunteers on how to update charts, spreadsheets, and communicate effectively with high-level leaders. Managed administrative tasks such as updating and printing check-off lists, maintaining team member files, and tracking inventory stock. Taught core values including diligence, honor, obedience, and accountability.
Project Coordinator
Snyder Diamond
Apr 2022 - Present (3 years 3 months)
Demonstrated strong commitment to supporting Sales Representatives and delivering high-quality customer service. Responded to customer inquiries, resolved complaints, and de-escalated issues effectively. Scheduled appointments for product deliveries and installations based on customer requests.
Employee
In N Out
Feb 2021 - Present (4 years 5 months)
Provided excellent customer service while maintaining a clean and organized environment. Demonstrated strong verbal English communication and interpersonal skills. Promoted to Level Three due to integrity, effective communication, and leadership qualities.
Intake/New Patient Scheduler
The Oncology Institute
Nov 2019 - Present (5 years 8 months)
Communicated with both new and existing Hematology and Oncology patients. Scheduled follow-up appointments for patients with physicians at the institute. Managed and updated appointments using ADP scheduling software.
Assistant
Century 21 Bright Horizons
Jan 2016 - Present (9 years 6 months)
Spoke with sellers and buyers to gather necessary information for transactions. Created and maintained individual files for each home buyer. Assisted clients in completing the online application process.
Education
Degrees, certifications, and relevant coursework
South Hills High
Diploma, General Studies
Completed high school education, earning a diploma. Focused on a comprehensive curriculum to prepare for further studies and career opportunities.
Freedom Bible College
Graduate, Biblical Studies
Graduated from Freedom Bible College, completing a program focused on biblical studies and theological principles. Gained a deep understanding of religious texts and their applications.
Freedom International School of Ministry (FISOM)
Graduate, Ministry
Graduated from Freedom International School of Ministry (FISOM), completing a specialized program in ministry. Developed skills in leadership, spiritual guidance, and community service.
Availability
Location
United StatesAuthorized to work in
Job categories
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