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Alucia Mashele

@aluciamashele

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Highly organised virtual assistant delivering admin support, scheduling, and CRM management.

South Korea

Message

What I'm looking for

I’m looking for a role where I can deliver administrative support as a Virtual Assistant—handling calendars, emails, scheduling, and CRM records—with strong communication, attention to detail, and smooth remote collaboration.

I’m a highly organised and detail-orientated administrative professional with more than seven years of experience in administration, customer service, communication, and education. I manage schedules, emails, data entry, and document management while coordinating daily operations and supporting stakeholders in fast-moving environments.

I’m skilled in calendar management, email management, CRM management, and scheduling, with hands-on experience using Google Workspace, Microsoft Office, HubSpot CRM, Notion, and Zendesk. From managing student records and parent communications as an ESL Teacher to handling outbound calls and updating customer records as a Sales Consultant, I consistently bring clear communication, attention to detail, and problem solving.

Experience

Work history, roles, and key accomplishments

Current

ESL Teacher

Current

Seongju Jungang Elementary School

Jan 2022 - Present (4 years 7 months)

Managed schedules, student records, and administrative documentation while coordinating communication between parents, teachers, and school staff. Organized learning resources and planned daily activities while handling multiple priorities and deadlines.

Scheduling Student Records Management Administrative Documentation Meeting Coordination Documentation Time Management Attention To Detail Organization Google Workspace Microsoft Office CRM Management Data Entry

Sales Consultant

O'Keefe & Swartz

Jan 2020 - Jan 2021 (1 year)

Handled outbound customer calls and maintained professional communication. Updated customer records, scheduled follow-ups, and supported client information to achieve sales targets while delivering customer service.

Outbound Calling Customer Service Data Entry Scheduling Follow up Sales Target Achievement CRM Management Zendesk Google Workspace Microsoft Office

Sales & Lead Generation

Xchnge Investment & Training

Jan 2015 - Jan 2016 (1 year)

Generated qualified leads through outbound prospecting and scheduled appointments for sales consultants. Maintained CRM records, updated client information, and supported the sales team with administrative tasks.

Outbound Prospecting Lead Generation Appointment Scheduling CRM Management Sales Support Admin Tasks Data Entry Documentation Google Workspace Microsoft Office Notion

Credit Associate

Jet Stores

Jan 2017 - Present (9 years 7 months)

Processed customer credit applications accurately and maintained confidential customer records. Assisted customers with account enquiries and completed administrative documentation accurately.