Alonzo Smith

I am a dependable professional with a strong background in customer service and technical support. My experience spans various roles where I have honed my skills in installing, maintaining, and repairing systems and components. I am dedicated to ensuring equipment safety and performance through in-depth inspections and corrections, always prioritizing quality and professionalism in my work.

In my most recent role as a Field Representative at Neilsen Television Ratings, I collected demographic data and managed the installation of metering equipment for panelists. My previous experience as a Dish Tech involved installing satellite systems and troubleshooting network issues, where I effectively communicated with customers to resolve problems and enhance their service experience. My leadership skills were further developed as an Environmental Technician, where I managed teams and implemented environmental monitoring programs.