Looking for a job

Brian Green

@briangreen2

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I repair and restore computer, electronics, and home theater systems while delivering reliable customer service.

United States

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What I'm looking for

I'm seeking a company or organization where I can contribute as a dependable field service and customer service professional, using my repair, installation, and team-support experience to help the organization succeed.

I've repaired desktops, laptops, and electronics across residential and business sites, combining hands-on technical work with customer service.

At F2Onsite, I handled break-fix work, OS and workstation upgrades, and computer repairs across Baltimore, Virginia, Delaware, and Pennsylvania. I replaced motherboards, hard drives, and laptop screens while documenting completed work through an online portal.

At Dial Electronics, I restored consumer electronics after catastrophes and installed and reintegrated home theater and computer systems for residential and commercial customers. I also managed customer communications, account reporting, invoicing support, and driver coordination.

My background also includes installing Nielsen monitoring equipment, managing multiple Hollywood Video locations, and troubleshooting automotive systems at Midas Muffler Shops.

Experience

Work history, roles, and key accomplishments

Field Service Technician

F2Onsite

Sep 2012 - Jan 2015 (2 years 4 months)

Performed break and fix responsibilities on desktops and laptops across multiple states, including OS upgrades and hardware repairs. Filed daily status reports through a web portal and worked remotely.

Computer Repair Laptop Repair OS Upgrades Hardware Replacements Remote Work Web Portal Reporting

Field Service Technician

The Nielsen Company

Apr 2011 - Dec 2011 (8 months)

Installed and maintained equipment for monitoring TV viewing to support ratings data collection. Trained in Florida for three months on equipment and customer service protocols.

Equipment Installation Maintenance Customer Service Data Collection

Field Service Technician

Dial Electronics

Sep 2001 - Apr 2011 (9 years 7 months)

Managed company drivers and communications for consumer electronics restoration, including installation and reintegration of home theater and computer systems. Handled account maintenance, invoicing, and monthly reconciliation.

Home Theater Systems Computer Systems Account Management Invoicing Reconciliations Team Management

Store Manager

Hollywood Video

Oct 1989 - Oct 2000 (11 years)

Managed multiple video store locations, supervising staff and handling banking, inventory, and promotional projects. Recruited and interviewed prospective employees.

Store Management Staff Supervision Inventory Management Banking Recruitment Customer Service

Assistant Manager/Technician

Midas Muffler Shops

Jun 1984 - Oct 1989 (5 years 4 months)

Performed custom exhaust installations and pipe bending, provided customer service, and handled payment transactions. Conducted inventory control and assisted at multiple locations.

Installation Of Exhaust And Fuel Lines Customer Service Payment Processing Inventory Control Troubleshooting