Allyssa Ghadban

Led and managed multiple projects to create and modify digital applications, including the SR&ED Self Assessment and Learning Tool and the Taxpayer Relief Provisions Self Evaluation and Learning Tool. Designed new and redesigned existing web applications using Figma, engaging with stakeholders and IT to define requirements and oversee UX testing.

Directed volunteer teams and implemented proactive changes to maximize effectiveness in fundraising campaigns. Managed campaign development, creative designs, and ad tracking, while also creating strong advertising materials for email blasts and online ads.

Collaborated with project leaders and stakeholders to achieve objectives and communicated company policies. Created web content, including web design and text, and maintained complex documents such as detailed web requirements and design mockups in both English and French.

Acted as a liaison between clients and IT services, organizing and maintaining task lists and assisting in IT projects. Created and administered user acceptance testing for new programs and systems, and performed system demonstrations.

Provided executive assistance to the Comptroller General, managing calendars and tracking assignments. Planned executive-level meetings with internal and external participants and assisted in the creation of new processes and guidelines.

Managed multiple calendars, printed and filed documents, and created and maintained task lists and spreadsheets. Supported managers and their teams, dealt with human resources issues, and planned and organized meetings.

Provided client services by answering questions and making phone calls to clients, and performed follow-ups to correspondence. Performed complex calculations and worked with calculation sheets, compiling and synthesizing information to action pension files.

Served customers with a positive attitude, answered phone calls, and facilitated arts and craft activities with children. Stocked shelves, priced new items, and provided a fast and friendly checkout experience.

Taught French to elementary school-aged children from kindergarten to Grade 4. Developed lesson plans and tailored teaching methods to suit individual learning styles.

Completed 3 out of 5 credits towards a UX Design Certification, focusing on user experience principles and design methodologies. This certification enhances skills in creating intuitive and user-friendly digital interfaces.

Completed a 3-day course in Comprehensive Project Management Basics, gaining foundational knowledge in project planning, execution, and oversight. This training provided essential skills for managing projects effectively.

Completed a four-year undergraduate program in Psychology, gaining a comprehensive understanding of human behavior, cognitive processes, and research methodologies. This degree provided a strong foundation in analytical thinking and problem-solving.

Achieved a Secondary School Diploma, demonstrating proficiency across various subjects and maintaining an Honour Roll status for four consecutive years. This foundational education prepared for higher academic pursuits.