Full-time remote role in operations, executive support, customer success or automation. I run the CRM (HubSpot, GoHighLevel), automations (Make, Zapier) and AI tools behind the work. 4 yrs with US, UK and AU companies, plus a BS in Computer Science (AI). Available US, UK or AU hours.
Looking for a job
Allyson VM
@allysonvm
Operations & client experience coordinator who built CRM, quoting, dispatch, and AI tools for service and manufacturing teams.
PhilippinesWhat I'm looking for
At Canero Industries, I owned HubSpot CRM and customer enquiry follow-up for a custom vehicle tray and canopy manufacturer. I built a Google Sheets tracker connecting Xero quotes with HubSpot deals and a Looker Studio dashboard, making reconciliation a 15-minute weekly review.
At Macario Brothers, I supported customers, scheduling, and dispatch for a lawn care and home-services company. I coded a CRM and operations platform and an AI hiring screener, and built lead alerts, a campaign tracker, and an SOP package.
At Locali Builders, I ran the daily dispatch board and managed the CRM pipeline from new lead to booked consultation. I was also the primary client contact for time-sensitive updates, reschedules, and budget pre-qualification.
At The Karnani, I led the rollout of a property platform and its data migration, then wrote SOPs and onboarding materials. I have a Computer Science degree with a major in Artificial Intelligence, and I'm aiming to grow in operations, RevOps, or client-facing leadership.
Experience
Work history, roles, and key accomplishments
CI
Sales & Marketing Coordinator
Canero Industries
Sep 2025 - Sep 2026 (1 year)
Owned HubSpot CRM and customer enquiry follow-up for a custom vehicle tray and canopy manufacturer, managing around 350 quotes monthly. Built a Google Sheets tracker reconciling Xero quotes against HubSpot deals and a Make scenario for multi-channel weekly reporting.
MB
Operations, Customer Service & Hiring Coordinator
Macario Brothers
Mar 2025 - Oct 2025 (7 months)
First point of contact for a lawn care and home-services company with 1,000+ clients, handling inquiries and producing estimates live on calls. Coded internal software in Next.js, Node.js, and Supabase, including a CRM/operations platform and an AI hiring screener on the Claude API.
LB
Operations & Dispatch Coordinator
Locali Builders
Jul 2024 - Feb 2025 (7 months)
Ran daily dispatch board for a pool and outdoor-remodel construction company, coordinating crews, site visits, and material drops. Owned CRM pipeline management from new lead to booked consultation and served as primary client contact for time-sensitive communication.
TK
Brand Marketing & Operations Coordinator (VA)
The Karnani
Jan 2024 - Jul 2024 (6 months)
Led rollout of a new property platform and data migration, including field mapping, record cleaning, and testing. Managed property listings across multiple channels and wrote SOPs and onboarding materials.
OD
Virtual Assistant (VMA)
Outsourced Doers
Feb 2023 - Dec 2023 (10 months)
Onboarded new coaching clients with welcome sequences, intake forms, and calendar setup. Managed inboxes, calendars, and client follow-ups, and designed social and email content in Canva.
FR
Sales & Appointment Setter
Freelance
Jul 2022 - Jan 2023 (6 months)
Conducted 40-60 outbound calls daily across real estate and service niches, qualifying leads and booking 8-12 appointments per week. Used CRM tools to track conversations and ensure smooth handovers to closers.
Education
Degrees, certifications, and relevant coursework
MapĂșa University
Bachelor of Science, Computer Science
2021 - 2025
Pursued a Bachelor of Science in Computer Science with a major in Artificial Intelligence, focusing on building CRM, quoting, tracking, and AI tools.
ES
EF SET
EF SET English Certificate, English
Grade: 83/100
Earned an EF SET English Certificate with a score of 83/100, indicating C2 Proficient level.
Coursera
Google Project Management Certificate, Project Management
Completed the Google Project Management Certificate, covering project management principles and practices.
HubSpot Academy
CRM for Sales, Sales
Earned the CRM for Sales certification, demonstrating proficiency in using HubSpot CRM for sales processes.
HubSpot Academy
Customer Service Certification, Customer Service
Earned the Customer Service Certification, focusing on delivering excellent customer support.
Coursera
Customer Service Fundamentals, Customer Service
Completed the Customer Service Fundamentals course, covering key principles of customer support.
Coursera
Generative AI for Creators, Artificial Intelligence
Completed the Generative AI for Creators course, exploring AI tools for creative applications.
Coursera
Python Data Structures; Database Management Essentials, Computer Science
Completed Python Data Structures and Database Management Essentials courses, building foundational programming and database skills.
FA
FAVA
Social Media Marketing, Marketing
Completed the Social Media Marketing certification, covering strategies for social media promotion.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Salary expectations
18k+ USD
Job categories
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