Allexa Briana Caintic

I’m a results-driven Outbound Call Centre Agent and Virtual Assistant with extensive experience in customer relationship management, lead generation, and appointment scheduling. I’ve achieved a 15% lead conversion rate while supporting a 10% growth in monthly revenue through tailored pitches, effective objection management, and consistent follow-ups.

In my outbound role, I executed over 50 outbound calls daily to potential clients and maintained CRM databases with precision. I used HubSpot and Salesforce to monitor leads, update customer data, arrange follow-ups, and help sales teams qualify leads—resulting in over 20 appointments booked weekly.

As a freelance Virtual Assistant, I streamlined administrative operations by implementing automated calendar systems to reduce manual scheduling errors. I managed high-volume digital communications to maintain a 100% response rate within 24 hours, supported basic bookkeeping and expense tracking, and coordinated social media tasks and creative support to increase follower engagement.